Terms & Conditions/ Privacy Policy

Terms & Conditions

Event Entries:

Struggle Events cannot refund event entry fees should you not be able to attend the event. Struggle Events do however transfer your entry to a nominated rider of your choice or defer your entry to the following year (1 year) or another upcoming Struggle event. The transfer/defer window closes on 1st April 2018 for Struggle Dales and 1st June for Struggle Moors. You must not offer your place to another rider without notifying the event organiser or they will not be allowed to start the event. Riders who cannot provide photographic proof of identity at sign on will not be given their number and timing chip. To transfer an entry email: hq@ridethestruggle.com

Event Merchandise:

Struggle merchandise will be available for collection at sign on the day before or morning of the event so long as the order was submitted within the deadlines. Struggle Dales deadline is 4th March while Struggle Moors is 1st April. All orders are manufactured for the customer upon payment. We do not hold pre-manufactured stock. Therefore, we cannot offer a refund once the payment has been made. We may try to refund as long as the garment has not been sent to be manufactured. If you cannot attend the event but would like your product shipping to you, you will be required to pay a shipping fee. This fee will be calculated in accordance with the market price postage fee at the date the shipment is requested for. Should we not be able to manufacture the product due to demand or lead times we will then aim to offer a refund.

Rider Disclaimer:

By signing up to an event via this website you are agreeing to participate in this event at your own risk. You must rely on your own ability in dealing with all hazards you must ride in a manner which is safe for yourself and others. If you do not abide by these terms and conditions you will be removed from the event.

By entering the event you agree that no liability whatsoever shall attach to The Struggle event organisers or marshals in respect of any injury, loss or damage suffered by yourself in or by reason of the event. Event organisers reserve the right to change the route or cancel the sportive in the event of unforeseen circumstances including severe weather conditions. If the event is cancelled the event organisers are not obliged to provide a refund.

All participants under the age of 18 must submit a consent form completed by their parent/guardian to hq@ridethestruggle.com before the event. Parental consent forms are available for download from the British Cycling website. Riders under the age of 16 must also be accompanied by a parent or guardian.

Privacy Policy 

Collection of data and use

We collect personal data when you provide it to us, through registration, completion of forms or e-mails, as part of an order for products or services, inquiries or requests or other situations in which you have chosen to provide information to us. Your data shall be processed for the purpose of any agreement, between you and Struggle Events, fulfilling a request from you for information or advice, meeting statutory or other legal requirements and providing an optimal service.

We don't provide your data to any partners or sponsors. In no event will your personal data be transferred to other partners or sponsors, which do not have an adequate level of protection, without your prior consent. 

Linked sites

Please be aware that our Privacy Statement does not apply to other websites we may link to via our website.

Right to object, access and rectification

At all times you can object to the use of your data for direct marketing purposes. At all times you can request access to and/or rectification and/or deletion of your data. To object please either opt-out of marketing during the transaction process on our website, unsubscribe from email marketing via the footer in these emails or contact us directly at hq@ridethestruggle.com.

Security of your data

The storage and transfer of your data through the internet is secured by means of the current usual techniques. We handle all personal data responsibly and do not openly solicit details without prior notice. Data captured via from submissions made on any of our websites will be stored in a secure database and is only accessible by approved employees.